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Black screen when pull down the notification center during call

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phone

Problem phenomenon:

During a call cannot open the notification center, and the phone will automatically lock the screen.


Problem causes:

When the finger is close to the top of the screen, it is sensed by the light sensor. Since it is in a call state, to prevent accidental touches, the phone will automatically turn off the screen.


Solution:

It is recommended that you avoid the light sensor location when you pull down the notification center. You can also open the notification center after going back to the homescreen.


Article Reference

Official Realme documented guide #2242624

View on realme.com

Related Topics

#not display dual 5G

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