Problem phenomenon:
Characters do not display or display incompletely on phone screen.
Problem causes:
1. The full screen display switch is not turned on.
2. The system font is set too large.
3. The app is temporarily abnormal.
Solutions:
1. The app full screen display switch may not be turned on. Please turn on it.
realme UI 4.0 & above versions: Settings > Display & brightness > Full screen for apps > Customise apps > Select corresponding apps > Turn on it
realme UI 3.0 & 2.0 & 1.0: Settings > Display & brightness > Screen display > Full screen display by app > Select corresponding apps > Turn on it
realme UI R & Go & T & S & U Edition: not support
2. Setting the font size too large may result in incomplete display. Please change the font size.
realme UI 4.0 & above versions: Settings > Display & brightness > Font
realme UI 3.0 & 2.0 & 1.0: Settings > Personalization > Font & display size
realme UI R & Go & T & S & U Edition: Settings > Display > Display size & text > Font size
3. If only a single app appears, it may be caused by an abnormality of the third-party app. It is recommended that you delete the app and try to download it again or give feedback to the third-party app.
4. If the above troubleshooting is invalid, please back up important data, reset the phone to factory settings and try again.
realme UI 3.0 & above versions: Settings > Search for "Reset Phone" in the search bar > Erase all data.
realme UI R & Go & S & T & U Edition: Settings > System > Reset options > Erase all data.
If the problem still exists after the above troubleshooting, please back up your data and go to the nearest realme customer service center for testing.