Calls, especially video calls, require your phone to use the screen, camera, microphone, speaker, and network all at the same time. This is a high-load scenario. This coordinated effort naturally leads to increased power consumption, which is normal behavior. Please rest assured that this does not indicate a problem.
I. Optimize Network Connection and Environment
1. Prioritize Wi-Fi Networks
Video calls generate a huge amount of data. Compared to mobile data, Wi-Fi connections are more stable and consume less power. For long video calls, we recommend connecting to Wi-Fi whenever possible. This can significantly reduce heating and battery drain.
2. Avoid Calling in Poor Signal Areas
When you are in an area with weak or unstable signals (like elevators or basements), your phone automatically boosts its signal transmission power to prevent the call from dropping. This causes battery consumption to double. We suggest moving to an area with better signal reception before making a call.
II. Adjust Screen and Display Settings
1. Adjust Screen Brightness
During video calls, the screen usually stays on constantly, making it a major source of battery drain. We suggest enabling "Auto brightness" or manually lowering the brightness to a comfortable level. Avoid using the maximum brightness setting for long video calls indoors.
2. Turn Off Video Beauty Effects
Some video calling apps have built-in beauty or filter features. Turning these on increases the workload for your phone’s processor and graphics chip, leading to higher power consumption. If battery life is a priority, we recommend turning off or lowering the beauty level in settings.
III. Improve Usage Habits
1. Keep the Screen Off During Voice Calls
When using the speakerphone for voice calls, please press the power button to turn off the screen. If holding the phone to your ear, ensure it is close enough so the proximity sensor automatically turns off the screen. Preventing the screen from staying on unnecessarily saves a lot of power.
2. Clear Background Apps
Before starting a long call, we recommend clearing other apps running in the background. Background apps continue to use system resources and compete with the call function for memory, causing overall power consumption to rise.
If the above methods can't solve your problem, please visit the realme Service Center for help.
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