Scenario one:
If the software stops working immediately after the computer shuts down, it may be a problem with the player itself. It is recommended that you replace the player and try again.
Scenario two:
If the software stops working after the computer is screened for a while, the computer may have entered sleep mode. In the mechanism of the Windows operating system, in order to reduce the power consumption in the standby state and prolong the standby time in the sleep state, the software will be suspended.
You can set the time when the computer goes to sleep according to your needs.
Windows 10:
1. Click the desktop Windows icon > Settings icon, and select "System".
2. Click "Power and Sleep", and set the time to enter the sleep state according to the interface prompts.
Windows 11：
1. Click the desktop Windows icon > Settings icon, and select "System".
2. Click "Power and Battery", and set the time to enter the sleep state according to the interface prompts.
