realmeparts

The Smart Scale shows "system error" when saving information

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Official Source
smart-life

Problem background:

When customers use the scale for the first time, they need to enter their personal details. When clicking to save personal information, a system error is displayed.


Problem cause: 

The information is not filled in completely.


Solution:

Please fill in your complete personal information (gender). Thank you for your support!

Article Reference

Official Realme documented guide #2071372

View on realme.com

Related Topics

#Smart Scale system error#troubleshooting smart scale errors#fix smart scale app issues#system error when saving information

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